Exchanges and Cancellations

Please do not contact us via social media for exchanges. 

Our social media team is separate from our customer support team.

Thank you for carrying our brand in your store!

 

Wholesale order is FINAL SALE. No exchange or return will be accepted.

 

MODIFICATIONS / CANCELLATIONS

If you have made an error in your order, or wish to cancel, please email support@myrahpenaloza.com within 24 hours so we can inform our team of the requested changes. We are not able to oblige modification / cancellation requests made outside of the 24 hour time frame.